1636 Dogwood Drive, Conyers, GA 30013

Auto Dealership Service Advisor

Dealership Service Advisor Experience Preferred

Excellent Income, Benefits, & Career Growth!

Courtesy Ford in Conyers is family-owned and a GREAT place to have a rewarding career! Our High-Volume Service Department is seeking Service Advisors, with excellent customer service skills, to guide customers through the auto repair and maintenance process, advise customers on service options and costs, offer 'specials', schedule service, and much more! Auto dealership Service Advisor experience is preferred but not required.  

Why work for Courtesy Ford of Conyers?

We provide a professional and supportive workplace where teamwork, respect, and results go hand in hand. We expect excellence, reward performance, and strive to make every day productive and enjoyable.  Apply now and drive your career forward with this great opportunity! Upload your resume AND complete the assessment for priority consideration.

Responsibilities - Auto Dealership Service Advisor:

• Guide service department customers through the auto repair and maintenance process, advise customers on service options and costs, offer 'specials' and additional services, schedule service work and more.
• Greet customers and answer questions, follow status of customer's vehicle from service bay entry through completion of work, keep customers informed of changes, ensure customer's concerns were addressed and they are satisfied
• Learn about our service offerings, including technical aspects, benefits, and value propositions.
• Stay current with industry trends to provide informed recommendations to customers.
• Investigate and solve customer complaints, escalating complex issues to management
• Maintain accurate and organized records of customer interactions and service appointments.
• Meet sales goals and maintain a high CSI

Qualifications - Auto Dealership Service Advisor:

• Auto dealership Service Advisor experience is preferred
• A goal driven self-starter with good sales, computer, customer service, communication, and listening skills
• Automotive mechanical operational knowledge
• A positive attitude, good work ethic, and professional appearance
• Good problem-solving skills
• Able to work in a fast-paced environment and manage multiple tasks 
• Dependable, energetic, pleasant and conscientious
• Works well with others in a team atmosphere
• Valid driver's license and good driving record
• Must pass pre-employment background, MVR, and drug screen.

Excellent Benefits:

• Excellent performance-based income!
• Training
• Health, dental and vision insurance
• 401(k) plan
• $25,000 life insurance paid for by the company
• Short-term/Long term disability insurance
• Uniform program
• Paid vacation and holidays
• 5-day work week, closed on Sundays!
• Employee discounts on vehicles, service, and more!
• Career advancement opportunities