Account Coordinator, Employee Benefits

Introduction

At RPS, we don’t just embrace bold ideas, we make them happen. We’re a team of entrepreneurs, big-picture thinkers, and passionate experts who thrive on possibility. Every day, we collaborate across teams, challenge convention, and push boundaries to design innovative solutions for our clients. With access to top-rated carriers and a dynamic marketplace, we bring strategy and creativity together to deliver what others might call impossible. Here, every voice counts, every perspective matters, and every challenge is an opportunity to grow. You’ll be supported by a culture that celebrates ownership, curiosity, and high performance, where you’re trusted to do your best work and encouraged to keep learning along the way.
Overview

At AgentLink, now a part of Gallagher, our mission is is to support insurance agents through superior service, trusted carriers, and innovative processes. Simply put – we help you sell more insurance, earn more commissions, and do more for your clients. We do that through a commitment to our core values and YOUR success.

 

As part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive.

 

We have an exciting career opportunity for an Account Coordinator. The Account Coordinator plays a key support role in assisting licensed insurance agents with quoting, enrolling, and servicing small group health insurance clients. This position is responsible for coordinating carrier quotes, preparing enrollment materials, ensuring accurate data collection, and supporting a smooth onboarding and renewal process for employer groups. 

How you'll make an impact

Agent & Sales Support 

• Assist insurance agents with quoting small group health insurance plans across multiple carriers. 
• Prepare proposal materials, rate comparisons, and plan summaries.
• Track quote requests and follow-up with carriers to ensure timely responses 
• Support agents during open enrollment and new group onboarding. 

 

Enrollment & Implementation 

• Coordinate group enrollments, including employee census collection and verification. 
• Prepare and submit accurate enrollment documentation to carriers. 
• Ensure compliance with carrier and regulatory requirements. 
• Act as liaison between agents, carriers, and employer clients.

 

Client Service & Account Coordination 

• Respond to employer and agent inquiries.
• Assist with adds, terms, changes, and renewals.  
• Maintain accurate records in CRM and carrier systems.

 

 

Administrative & Compliance Support 

• Maintain organized account documentation. 
• Adhere to HIPAA and confidentiality standards. 
• Assist with reporting and workflow coordination. 

 

Compensation:

 

The target salary range for this position is $44,000 to $44,986 (US Dollar) annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. Remote work environment flexibility. 

About You

• 1–3 years of experience in health insurance or benefits administration preferred.
• Knowledge of small group health insurance products. 
• Strong attention to detail and communication skills.
• Active health insurance license or ability to obtain within 60 days of employment.
• Experience with ACA-compliant small group plans preferred.

 

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

 

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.