J
Jobot
Service Technician
Job Description
This Jobot Job is hosted by: Adrionna Roy
Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.
Salary: $62,000 - $83,000 per year
A bit about us:
We are a global provider of engineered equipment and automation solutions supporting critical industries such as food processing, packaging, and material handling. Our organization partners with leading brands to deliver innovative, high-performance systems that improve efficiency, safety, and productivity across manufacturing environments. With a strong commitment to quality, service, and continuous improvement, we empower our teams to solve complex challenges and deliver real impact for customers worldwide.
Why join us?
Joining our team means becoming part of a dynamic, service-driven organization where your technical expertise is valued and your growth is prioritized. As a Field Service Technician, you’ll work hands-on with advanced equipment, travel to diverse customer sites, and play a critical role in keeping operations running smoothly.
We offer competitive compensation, comprehensive benefits, and opportunities for career advancement within a global platform. You’ll gain exposure to cutting-edge technology, receive ongoing training, and collaborate with a supportive team that values safety, innovation, and customer success. If you enjoy problem-solving, working independently, and making a tangible impact in the field, this is an opportunity to build a rewarding and stable career.
Job Details
Description:
We are hiring a skilled Service Technician II to add to our Lifecycle Services team! This position is located in Philadelphia area , and the ideal candidate will live within a 30-min driver radius. The role requires experience in the preventative maintenance, repairs, and parts replacement for conveyor systems within material handling. NPI is a well-established company, with an amazing team of talented technicians throughout the U.S.
We are looking for a highly motivated individual capable of maintaining sorting equipment to achieve optimal uptime. In the event of a problem, you must be capable of troubleshooting Hardware and Software issues. Our goal is to provide the fastest resolution possible in order to get the equipment back in safe operations. If you feel you meet these requirements, and can be a contributing member to a great team, please submit your resume.
• Quickly and efficiently resolve customer issues to maintain maximum uptime.
• Maintain customer equipment by scheduling and performing regular preventive maintenance inspections on equipment;
• Work with support personnel to install new equipment and perform equipment upgrades,
• Properly control company assets by managing parts inventory and on-site tools.
• Maintain an exceptional level of customer satisfaction by communicating in a cooperative and supportive manner.
• Promptly review service updates/bulletins and take recommended action on same, installation/retrofit instructions, system machine schematics, etc.
• Continue to enhance value to company by staying technically current, i.e. attending continuing education courses in such areas as: networking and software, etc.
• Respond to emergency and non-scheduled calls for service 24/7 within established response time goals
• Provide technical support and training to less experienced Site Technicians
• Look for new ways to improve the timeliness and quality of the level of service provided.
• Be knowledgeable in customer processes and procedures, including sort plans, IMB requirements etc.
• Be knowledgeable in a full understanding of the methods used for generating paperwork and dispatching product.
Job Qualifications
• Reliable transportation
• Flexible to work and be available onsite, including nights, weekends, and Holidays (as needed)
• Strong electronics/electrical background
• Solid mechanical knowledge
• Ability to apply software skills and knowledge to our equipment
• Ability to use hand and power tools and measuring equipment i.e. oscilloscopes, DMM, etc. Ability to read technical drawings and documentation
• Full range of motion and unrestricted mobility.
• Ability to lift 50-75lbs.
• Good problem-solving and troubleshooting skills
• Good time management skills
• Strong customer relations skills
• Clear and concise verbal and written communications
• Ability to carry out detailed written and verbal instructions independently
• Ability to persuade/influence others in sensitive/confrontational situations
• Basic computer skills: DOS, Windows, UNIX, Microsoft Office
EXPERIENCE:
• High school graduate or equivalent
• Prefer a 2-year degree or certification in electronics/advanced mechanics/software training
• 1+ years related industry/equipment experience
• Will consider an equivalent combination of education and experience.
Interested in hearing more? Easy Apply now by clicking the "Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy
Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.
Salary: $62,000 - $83,000 per year
A bit about us:
We are a global provider of engineered equipment and automation solutions supporting critical industries such as food processing, packaging, and material handling. Our organization partners with leading brands to deliver innovative, high-performance systems that improve efficiency, safety, and productivity across manufacturing environments. With a strong commitment to quality, service, and continuous improvement, we empower our teams to solve complex challenges and deliver real impact for customers worldwide.
Why join us?
Joining our team means becoming part of a dynamic, service-driven organization where your technical expertise is valued and your growth is prioritized. As a Field Service Technician, you’ll work hands-on with advanced equipment, travel to diverse customer sites, and play a critical role in keeping operations running smoothly.
We offer competitive compensation, comprehensive benefits, and opportunities for career advancement within a global platform. You’ll gain exposure to cutting-edge technology, receive ongoing training, and collaborate with a supportive team that values safety, innovation, and customer success. If you enjoy problem-solving, working independently, and making a tangible impact in the field, this is an opportunity to build a rewarding and stable career.
Job Details
Description:
We are hiring a skilled Service Technician II to add to our Lifecycle Services team! This position is located in Philadelphia area , and the ideal candidate will live within a 30-min driver radius. The role requires experience in the preventative maintenance, repairs, and parts replacement for conveyor systems within material handling. NPI is a well-established company, with an amazing team of talented technicians throughout the U.S.
We are looking for a highly motivated individual capable of maintaining sorting equipment to achieve optimal uptime. In the event of a problem, you must be capable of troubleshooting Hardware and Software issues. Our goal is to provide the fastest resolution possible in order to get the equipment back in safe operations. If you feel you meet these requirements, and can be a contributing member to a great team, please submit your resume.
• Quickly and efficiently resolve customer issues to maintain maximum uptime.
• Maintain customer equipment by scheduling and performing regular preventive maintenance inspections on equipment;
• Work with support personnel to install new equipment and perform equipment upgrades,
• Properly control company assets by managing parts inventory and on-site tools.
• Maintain an exceptional level of customer satisfaction by communicating in a cooperative and supportive manner.
• Promptly review service updates/bulletins and take recommended action on same, installation/retrofit instructions, system machine schematics, etc.
• Continue to enhance value to company by staying technically current, i.e. attending continuing education courses in such areas as: networking and software, etc.
• Respond to emergency and non-scheduled calls for service 24/7 within established response time goals
• Provide technical support and training to less experienced Site Technicians
• Look for new ways to improve the timeliness and quality of the level of service provided.
• Be knowledgeable in customer processes and procedures, including sort plans, IMB requirements etc.
• Be knowledgeable in a full understanding of the methods used for generating paperwork and dispatching product.
Job Qualifications
• Reliable transportation
• Flexible to work and be available onsite, including nights, weekends, and Holidays (as needed)
• Strong electronics/electrical background
• Solid mechanical knowledge
• Ability to apply software skills and knowledge to our equipment
• Ability to use hand and power tools and measuring equipment i.e. oscilloscopes, DMM, etc. Ability to read technical drawings and documentation
• Full range of motion and unrestricted mobility.
• Ability to lift 50-75lbs.
• Good problem-solving and troubleshooting skills
• Good time management skills
• Strong customer relations skills
• Clear and concise verbal and written communications
• Ability to carry out detailed written and verbal instructions independently
• Ability to persuade/influence others in sensitive/confrontational situations
• Basic computer skills: DOS, Windows, UNIX, Microsoft Office
EXPERIENCE:
• High school graduate or equivalent
• Prefer a 2-year degree or certification in electronics/advanced mechanics/software training
• 1+ years related industry/equipment experience
• Will consider an equivalent combination of education and experience.
Interested in hearing more? Easy Apply now by clicking the "Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy