Hebrew SeniorLife

Unit Coordinator 32 hours

Dedham, Massachusetts 9 hours ago
Full-time Administrative Assistance

Job Description

Job Description:

I.       Position Summary:

         The Recuperative Services Unit (RSU) is a fast-paced environment serving short-term patients. Due to frequent admissions and discharges, the workflow can be unpredictable and requires the ability to quickly assess and prioritize, adjust tasks, and respond to time-sensitive requests. In addition, the candidate must perform diversified general clerical and receptionist duties according to established policies and guidelines, working under supervision of the Director of Nursing. Demonstrate a strong commitment to the philosophy and goals of the unit and the Hebrew Rehabilitation Center.

                                                                                                                 

II.     Position Responsibilities:

  • Demonstrate strong organizational skills, the ability to multitask effectively and sound judgment in prioritizing responsibilities.
  • Have the capacity to perform well under pressure while maintaining professionalism and delivering excellent customer service to patients, families and interdisciplinary team members.
  • Communicate with patients, families, visitors and other health professionals in a manner that conveys respect, caring and sensitivity.
  • Maintain confidentiality of patient and unit information.
  • Upon admission scan all paperwork into the electronic medical record. Greet each new admission and complete the admission packet including the Medicare Secondary Payer Questionnaire with patient/HCP
  • Update admissions/discharges on the bed board to prepare for daily clinical huddles
  • Upon discharge breakdown the chart, collect paperwork and fax to the VNA and PCP.
  • Scan all paper documents into the electronic medical record (EMR)
  • Conduct audits and track activated HCP, MOLST, follow up phone calls, etc.
  • Answer telephone, screen calls, take and relay messages.  Pick up and deliver mail to Nursing unit, screen patient’s mail and refer to appropriate person as necessary.  Act as unit receptionist; refer visitors, family or staff to the appropriate person or place for information or direction. 
  • Prepare and distribute daily reports
  • Schedule medical appointments and book transportation   
  • Order supplies in a cost-effective manner and place orders for equipment as indicated by the clinical team
  • Perform daily clerical duties as required and requested, i.e., develop and/or edit data and perform data entry; use computer skills to prepare reports, draft memos, and compose unit meeting minutes. 
  • Transport patients to clinic and other designated areas within the Center, as requested.
  • Review information on patient records to ensure completeness and accuracy, keep files current according to established guidelines.
  • Maintain and keep current unit records, reports, and bulletin boards.
  • Participate in the scheduling process in conjunction with the Director of Nursing.
  • Label all equipment used for patient care.
  • Ensure malfunctioning or damaged equipment is appropriately removed from service and submit a maintenance work order to facilitate timely repair.
  • Assist with staffing and enter electronic time sheets/time changes.
  • Assist with unit educational activities, i.e., orientation of new staff, preparation of educational materials, and training of designated staff in computer skills.
  • Adhere to established departmental policies, procedures, and objectives.
  • Participate in educational programs, unit meetings, and quality improvement programs.
  • Exemplify professionalism and exhibit values, which contribute to the achievement of the mission of the Hebrew Rehabilitation Center.
  • Perform other related duties as required or directed.

III.   Qualifications                                                                                  

  • High School or equivalent plus post high school specialized training. 
  • Secretarial/clerical skills including knowledge of pertinent computer applications and medical terminology.
  • Previous secretarial experience desired.
  • Successful completion of HRC orientation and competency tool.
  • Annual attendance at dementia certification, hazards communication, infection control, fire safety and elder abuse education programs.

Remote Type

Salary Range:

$20.38 - $28.53